Clinical Service Provider – Benin – Marie Stopes International Organisation Nigeria

Job Description
The Centre/Clinic Clinical Service Provider is an integral part of MSIONs clinical team. S/he is responsible for the supervision, and provision of high quality clinical services in assigned centre of excellence within MSION. S/he on daily basis provides medical services in assigned MSION clinic ensuring the clinic is focused on key service and income deliverables
The post will be based in Benin, with duties and responsibilities presented below may change as centre activities evolve and expand.
S/he report to the Regional Manager with dotted line report to the Head Clinic Administration who is responsible for achieving financial sustainability, effective management, high productivity and growth in line with MSIONs annual and long-term strategic goals and objectives.

Responsibilities
The core responsibility of this post is to use your:
Initiative, Energy, Persistence, Results orientation, Drive, Integrity, Enthusiasm, Commitment to personal development, to further MSIs partnership mission: enabling individuals to have children by choice not chance.

Clinical Quality:
Ensure the delivery of high quality, client friendly clinical services at the Centre of Excellence
Strengthening incident reporting and analysis from the centre while creating a no blame culture
Strengthening, management and referral of complication including incident reporting and investigations
Ensure that findings of Clinical Quality Assessments are properly documented, actioned and learnings taken for the improvement of the team.
Liase with the Clinical and Quality Assurance Unit on all clinical issues
Identify appropriate training needs within centre teams and, in consultation with the clinical unit and head, clinic administration
Perform any other reasonable duties as requested by the Clinical Services Manager

Income and Cyps:
Provide Family Planning (especially LARC), other SRH and general medical services
Develop innovative strategies to increase income at the centre
Be abreast with prevailing trends and competitions as a tool in strategically positioning the centre for more profit
Liase with the marketing team to increase visibility of the clinic for increase services and income.
Reporting, Monitoring and Evaluation:
Prepare monthly, quarterly and annual centre reports highlighting all KPIs.
Manage and report financial, clinical and service numbers at the centre of excellence
Document all human-interest stories and report same on monthly and quarterly basis
Maintain an updated database of key trainings/orientations offered centre teams and other partners
Keep and manage records of all centre activities including minutes of centre team meetings.
Centre Performance Management and Procurement:
Develop regular centre workplans in collaboration with the centre teams with the objective to use resources in most efficient manner and maximise results while maintaining quality
Monitor monthly centre results and in collaboration with the team change work plan accordingly
Be responsible for all logistical requirements needed for all centres and plan to prevent unnecessary stock outs and wastage in the centres
Liaise with the Regional Manager on all regional activities.

Leadership:
Demonstrate a strong commitment to MSION mission and goals and encourage a similar commitment from all centre team members
Ensure that a high level of communication is maintained with centre team members as well as with external partners and MSI
Encourage a positive culture, work environment and attitude among all team members
From time to time represent the organisation at meetings, workshops, press conferences, or other forums

Other:
Carry out any other duties as reasonably requested by the Head of Clinic Administration
Qualifications, Skills and Experience
Must have a Medical Degree (MBBS)
Evidence of good standing with Medical and
Dental Council of Nigeria (MDCN)
At least 2 years post- NYSC experience in a Medical Officer I position [Essential]
Experience of working in Sexual and Reproductive Health [Essential]
Excellent provider-client interaction skills (Essential)
Outstanding written and verbal communication skills. [Essential]
Experience in USAID / DFiD/BMGF or other donor funded projects (Desirable)
Work experience with Nigeria Health Service and/or an INGO (Desirable)
Articulate and analytical with attention to detail. (Essential)
Knowledge of health delivery system in Nigeria(Desirable)
Must be multi-skilled with basic surgical skill
Must have requisite experience to work with minimum supervision.

Attitude / Motivation:
Sympathetic to women and men seeking Family Planning and Reproductive Health services
Able to work on own initiative and at longer periods.
Customer focused with good interpersonal skills to engage with people at all levels government, donor and community
Passionate about maternal health
Motivates team members to deliver high quality service and results
Team player
Self-motivator and able to motivate others to achieve results

Application Closing Date
Friday, 3rd March 2017.

Method of Application
Interested and qualified candidates should send their CV’s and suitability statement as a single attachment to: career@mariestopes.org.ng

Note
The subject of the email should be the Position Title/Location and the CV/Suitability statement should be saved in the applicant’s full name.
MSION is an equal opportunities employer and is committed to achieving gender balance within the organization.
Female candidates are encouraged to apply.
Only shortlisted candidates will be contacted.
Shortlisting will start as soon as we start receiving applications and deadline might be changed without prior notice.

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