Job Description
Identify product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepare reports by collecting, analyzing, and summarizing information.
Maintain quality service by establishing and enforcing organization standards.
Contribute to team effort by accomplishing related results as needed.
Create frequent reviews and reports with sales and financial data
Keep and regularly update important contacts within client organizations
Ensure timely and regular quality assurance contacts with relevant client contacts
Conduct periodic formal and informal service level evaluation
Manage customer relations proactively in cooperation with relevant units and departments
Deliver excellent service to ensure high levels of customer satisfaction.
Motivate the sales team to meet sales objectives by training and mentoring staff.
Create business strategies to attract new customers, expand store traffic, and enhance profitability.
Hire, train, and oversee new staff.
Respond to customer complaints and concerns in a professional manner.

Job Requirements
Bachelor’s Degree .
A minimum of 2 years’ experience working in a retail environment, ideally in a managerial role.
Strong leadership and customer management abilities.
Customer service-oriented with in-depth knowledge of basic business management processes.
Excellent communication and interpersonal skills.

To Apply
Interested and qualified candidates should send their Application Letter and CV to: jobs@esoraeluxury.com clearly indicating the “Job Title” as subject of your mail.
Application Deadline: 14th November, 2019