Job Description
The IT Personnel will be responsible for the smooth running of computer systems.

Tasks includes:
Installing and configuring computer hardware operating systems and applications;
Monitoring and maintaining computer systems and networks;
Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
Replacing parts as required;
Providing support, including procedural documentation and relevant reports;
Following diagrams and written instructions to repair a fault or set up a system;
Supporting the roll-out of new applications;
Setting up new users’ accounts and profiles and dealing with password issues;
Responding within agreed time limits to call-outs;
Working continuously on a task until completion (or referral to third parties, if appropriate);
Prioritising and managing many open cases at one time;
Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
Testing and evaluating new technology;
Conducting electrical safety checks on computer equipment.

Application Closing Date
24th September, 2015.

How to Apply
Interested and qualified candidates should send their applications and CV’s to: jane@bestafricatravelsite.com