Job Summary
The IT Officer provides technical support to all users.
The IT Officer monitors and maintains computer networks, installs and configures hardware and software and solves all technical problems that may arise

Duties and Responsibilities
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the branches of the bank
Ensure security of data, network access and backup systems
Setting up accounts for new users
Develop and maintain local networks to optimize performance
Ensure security and privacy of networks and computer systems
Organize and schedule periodic upgrades and maintenance
Maintain records/logs of repairs and fixes and maintenance schedule
Use high-speed transaction recovery techniques and backup data
Set up user accounts, permissions and passwords
Liaise with third parties and vendors across all platforms
Drives service excellent through e-solutions
Periodic report generation
Repairing equipment and replacing parts, checking computer equipment for electrical safety
Maintaining records of software licenses
Perform any other duties as may be assigned by Management
Define IT users and roles and enable data distribution in the appropriate format and in a timely manner
Flexibility to carry out any other task as requested by Management.

Qualifications
OND / HND / B.Sc in IT or Computer Science
IT professional certification/qualification
Evidence of completion/ exemption of / from NYSC.
Experience:
5 – 10 years of work experience.
Previous work experience in IT in a Microfinance Bank or Financial Institution
MUST have indepth knowledge of BANKONE software.
Skills:
In-depth knowledge of hardware and software
Up-to-date knowledge of software and IT trends
Ability to work well with people
IT security and operations
Ability to multi-task
Attention to detail
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@personaltrustmfb.com using “IT Officer” as the subject of the mail.
Note: You will be contacted if your application is successful.