Main Function
Provide all the necessary support needed for the smooth implementation of the Technology and Innovation Unit.
Role Responsibilities
Role and Task Complexities:
Reports to Team Lead on responsibilities as may be assigned.
Assist to carry out Technology and Innovation functions.
Carry out system Administration and Web Application Development responsibilities as may be assigned by the Team Lead
Participate in Tax Payers Data Gathering and Tax Net Expansion.
Provide field support for direct assessment drives.
Provide assistance in revenue reconciliations and reporting
Provide support and guidance to tax payers in preparing and submitting tax returns, and any other necessary form(s).
Provide support and guidance to tax payers on use and application of on-line means of tax filling and remittances
Prepare, distribute and update reports on the status of the program to various target audiences.
Provide support in the development of software solutions using IT Tools for the project.
Provide onsite customer support for all LAN- based, and PC-based applications
Identify, research and resolve technical problems through coordination with others in IT Support.
Respond to telephone, email, and in-person requests for technical support.
Assist in the management all information systems infrastructure and security as well as implementation of network upgrades
Provide multimedia meeting support as necessary
Assists in testing new software & hardware as necessary.
Support the team to perform daytime, after-hours, and weekend LAN, server, and telephony maintenance
Ensure systems/ servers are always up, running and backed up;
Perform other duties as assigned by management
Qualification and Experience
A Bachelor’s degree in Computer Science or Information Technology or any related field.
A Master’s degree is an added advantage
1-3 years’ work experience in a related field
Skills/Physical Competencies:
Ability to engage and manage clients
Exceptional research and writing skills
The ability to multitask and work as a team
Decision-making skills
Good planning and time management skills
Presentation skills
Analytical and problem solving skills
Creative flair, up-to-date knowledge of graphic designing industry software
Behavioural Qualities:
Tactical and interpersonal
Proactive identification and elimination of inefficiencies
Continual self-development
Goal and quality oriented
Application Closing Date
31st May, 2017
Method of Application
Interested and qualified candidates should send their application (CV and cover letter with the Job Title as Subject) via email to: yolacareers@dcp.com.ng