Job Details
The ideal role holder will be responsible for managing the company’s hardware, software and computer networks while providing both strategic and operational support to the business across the spectrum of all ICT related operations.
This spans liaison with ICT vendors, database management, network infrastructure, system functionality, regulatory compliance and leadership of other ICT personnel
Job Description
Database management, system and cybersecurity management
ICT performance review, management and reporting
Organisation-wide ICT project management
Manage installations, upgrades and configurations of ICT hardware and software
Assess system/software performance and recommend improvements
Resolve ICT issues escalated by users (internal/external)
Devising and establishing IT policies and systems to support the implementation of strategies set by upper management
Analysing the business requirements of all departments to determine their technology needs
Monitoring network infrastructure, troubleshooting system issues and management of network administration
Ensure data is handled, transferred or processed according to legal and company guidelines
Provide support and guidance to stakeholders via help desk
Control costs and budgets regarding IT systems
Communication and interpretation of product ideas to software developers
Monitoring of design, development and implementation of ERPs/software or applications
Manage ICT related contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses.
Develop, design and review of ICT policies.
Person Specification
Minimum of a Bachelor’s Degree in Computer Science or related disciplines from any recognised institution
Minimum of 8 years relevant working experience with at least 3 years spent as Head of ICT Management in a Finance Company/Financial Services Sector.
The ideal candidate should be a member of relevant & recognised professional bodies.
Method of Application
Interested and qualified candidates should send their CV to: executivesearch@firstexcelsia.com using “Head, ICT” as the subject of the mail.