Job Profile
Ensures that all customers to the shop are welcomed and that they receive the best possible service. Executes all policies and procedures to make sure that the shop is safe, clean and all merchandise and display areas are being properly presented.

Responsibilities
Ensuring that all customers are welcomed and that they receive the best possible service
Proposing product combinations to increase sales
Checking the actual goods received against the announced goods and processing the receipt on the company systems
Loading and scanning goods into cartons
Ensuring all merchandise is properly price ticketed
Being aware of social media activities and send newsletters
Executes all operating standards, policies, guidelines and procedures of the shop
Safekeeping and protection of all company assets (owned or rented)
Replenishing sold items from the stock room to ensure that all merchandise is properly displayed
Answering any questions they may have (availability, suitability, price and composition etc.)
Offering accurate advice to customers with a customer focused approach
Advising customers at the fitting room
Keeping constant attention to the cleanliness of the store and proper presentation of all merchandise and display areas in accordance with company procedures
Checking availability of stock of products for customer requests

Requirements
Bachelor Degree in any discipline
Some experience in Retail or Branded business
Excellent English both written and spoken is a must
Good French would be a plus

Key Performance Indicators
Store Conversion Rate (Ratio of Actual Buying Customers to Potential Customers visiting the shop)
Shop Look/Image
Number of sales transactions
Basket size
Customer Satisfaction

Method of Application
All qualified candidates should send applications with detailed CVs to c.azode@erecnigeria.com