Job Details
Knowledge of debt collection best practice and approach to debt types
Understanding of the debt position and how this affects the team and council overall
Knowledge of relevant legislation, government guidelines and best practice in relation to debt recovery
Excellent communication and interpersonal skills and ability to interact with partner organisation, departmental contacts and senior managers (written, verbally and face to face)
Ability to negotiate debt and payments with customers
Proven ability to use investigative skills maximise cash collection
Ability to maintain confidentiality when handling customer enquiries and other information
Ability to maintain real time data information systems
Ability to manage caseload to meet performance targets
Experience of collecting monies in the private or public sector
Experience of working in a fast paced predominantly telephone based office environment driven by target setting
Experience of negotiating assertively and dealing with customers under difficult circumstances

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV’s/Resume to: jobs@snapcredit.ng