Objectives
The Business Development Manager is required to direct and oversee the activities of UPDC FM Strategy especially as it relates to profitability.
Responsible for building new key customer relationships as well as identifying new business opportunities to provide facility management services.
The BDM will be responsible for arranging client meetings, visiting suppliers & consultants and generally opening the door for the company’s technical teams to develop proposals for work as well as attending industry functions, organizing marketing events.
Responsible for securing and closing new property and power maintenance contracts.
Develop new business development, and managing existing accounts, contracts and renewals.

Key Accountabilities:
The BDM is involved in both strategic planning & day-to-day operations, particularly in relation to buildings and premises. Key areas of responsibility include soft & hard services:
Procurement and contract management
Cost & performance Management
Building trades and grounds maintenance.
Cleaning & security
Maintenance & operation
Asset Management
Planning and Engineering
Contracts Management
Policies & procedure
Knowledge-based management
Client Help Desks
Utilities and communications infrastructure
Space management.
Responsible for the delivery of personal sales targets through profitable, right client right terms business
Fostering long term relationships, negotiating client contracts, and increasing new business pipeline
Providing direction and expertise to the operating area by promoting UPDC FM’s strategies and service offers to prospective clients
Encouraging innovation to develop and grow the business beyond core activities and secure UPDC FM’s position as a preferred supplier
Project manage key accounts for organic growth and new business
Manage pre-qualification processes with the prospective clients by identifying the expectations of the prospects and designing commercial proposals specific to the prospect.
Participate in the promotion of the image and brand of UPDC FM in all agreed markets in a professional and ethical manner at all times.
Demonstrable track record of developing successful sales and business development strategies across a broad portfolio of target client groups
Experience in building services and engineering would be advantageous
Management of the total bid process for new and retained business
Sound knowledge of the industry/client sectors, including sound knowledge of both private and public sector tendering and commissioning procedures
Exceptional client relationship management skills
Development of commercially viable solutions based on rigorous techniques to understand client needs and price products/services accordingly
Excellent communication, influencing and facilitation skills. Will be required to communicate with audiences ranging from large groups to individuals, normally in very senior roles, and excellent interpersonal skills are essential.
High standards of numeracy and written communication, particularly sales/bid copy
Ability to develop ideas, initiatives and new approaches across all areas including assessment of the mechanics of delivery, financial costs and human and technical resource requirements.
Externally the person has a key representational role to play on behalf of the Corporate Services segment in UPDC FM and must be able to establish a high degree of credibility with other parties.

Qualification and Experience
Great Educational Background / B.Sc./ BA / HND in Business Administration or the fields of Computer Science or Engineering or any relevant field. Certification in Sales or Marketing will be an asset
Applicable experience or successful track record with 5 to 7 years experience.
Proven working experience as a project and facility sector is of advantage
Solid technical background, with understanding or hands-on experience

Skills and Competencies Applicable:
Applying Expertise and Technology
Delivering Results and Meeting Customer Expectations
Entrepreneurial and Commercial Thinking
Creating and Innovating
Excellent internal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Achieving Personal Work Goals
Ability to Manage budgets and 3rd Parties
Attitude and Approach:
Honesty and Integrity
Customer service excellence to deliver a world class experience for occupants
Excellent communicator and listener- good verbal and written communication skills
Willingness to learn new skills
Self-motivated with a positive “can do” approach to work
Quite tactful and pleasantly firm
Persistent and flexible, with an innate ability to overcome obstacles and solve problems

Method of Application
Interested and qualified candidates should send an updated CV to: recruitment@updcplc.com using “Business Development Manager” as the subject of the mail.