Job Summary
The System Administrator will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
This individual will participates in technical research and development to enable continuing innovation within the infrastructure.
This will individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and partners.
Key Accountabilities
Responsibilities:
Perform timely Patch management as per the Schedule.
Deployment of Monthly MS Fixes / Patches
Controlled Reboot of all systems after patch application
Removal of Patches if issues occur
OS software installation of non-mandatory patches and service packs
Change Management:
Perform Change Management as per the process.
Change Raising to facilitate incident resolution
Change Raising to facilitate Problem resolution
Change Review and Monitoring
Change Management Reporting
Change Review and Monitoring
Problem Management:
Responsible for preparing RCA document for Severity 1 & Severity 2 calls.
Trend analysis of Capacity report
Trend analysis of availability report
Problem Management and RCA
Trend analysis of tickets and recommendation of improvement
Identifying problem areas and finding out ways to reduce that
Documentation:
Documenting the changes in change management.
Document the Incident Report in Incident Management Tools.
Creating and updating of technical documentation.
Antivirus:
Antivirus management
EPO administration
Initiate Outbreak co-ordination team
Troubleshooting of Antivirus Definitions
Resolution of out of date Pattern files
Cleaning, deleting and Quarantining affected files
Management of Performance Monitoring Alerts (false positive)
Monitoring and Logging for Security violations
Reporting:
Bi-annual capacity report generation
Reporting on outstanding Problem Records
Generation of Monthly Service Level Report
Generation of Monthly Patch Report.
System Administration:
Windows OS & AD Incident/Production Management
Installing, Configuring and Hardening of Windows Servers
Installing, Configuring and Managing AD / DHCP / DNS Services.
AD Replication monitoring and regular health checks to be performed
Creating Group Policies and implementation as per standard procedures.
RAID Configurations and Disk management utilities tools.
Perform Security Health Check of Windows servers and other compliance related activities.
The setup and maintenance of new infrastructure of Windows 2012, Windows 2008 Server Edition, Domain Controller, DNS Servers, DHCP Servers, File Server,
Controlled shutdown and restart of services and dependencies
Console operations – verify system availability
Monthly check of assets against CMDB
Daily Operating System alert handling and response
Quarterly / half yearly password maintenance and scheduling
Ticket Status Check and Update
Respond to False Positive Alerts
Incident Escalation and Progress Monitoring
Handling Sev1 Incidents reported by automated alerts
Handling Sev2 Incidents reported by automated alerts
Monitoring of DHCP Scopes
Change and Deletion of DHCP scope entries
Change and Deletion of DHCP Scopes
Management of IP Reservations
Maintenance of DHCP Scope Options
Management of DHCP Incidents and Alerts
Key Performance Indicators
High Systems Availability.
Reduced Complaints from End Users.
Timely Incident Re
Timely Recovery from Disaster
End Users’ Competence in System Usage.
Job Requirements
Qualifications:
A Bachelor’s Degree, or HND In Information Technology, Computer Science/Engineering, or related discipline.
Windows System/Server Administration Professional Certification would be an added advantage.
Knowledge, Skills and Competencies:
Ability to effectively troubleshoot complex technical issues
Extensive knowledge of PC/server hardware and software maintenance
Experience with physical (Dell, HP, IBM) and virtual (VMware/Hyper-V/ Citrix) servers
Proficient with Windows Active Directory services
Proficient with TCP/IP network protocols
Familiarity with Microsoft System Center Configuration Manager (SCCM)
Familiarity with Microsoft System Center Operations Manager (SCOM)
Familiarity with Assured Compliance Assessment Solution (ACAS)
Experience:
A Minimum of 5yrs Experience in Windows Server Administration.
Good understanding GPOs, DNS, DC, MS Azure, WINS Resolution,
Maintenance and review of operating system admin accounts
Maintenance and review of application admin accounts
Maintenance of Hardware Monitoring Agents
Maintenance of Hardware Management Packs (SCOM).
Personal Attributes:
Excellent interpersonal, communication and leadership skills
Assertive and driven
Resilient and committed
Inspires and nurtures growth
Integrity and ethics.
Physical & Other:
Travel within and Outside Nigeria may be required.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV’s to: windowsserveradmin@aquarianconsult.com
Note
Ensure that the subject of your email is the Job Code and Job Title.
Kindly attach your CV(PDF Format).
Only Qualified Candidates will be contacted.