Supplier Relationship Manager – Lagos – Greatview Nigeria Limited

Skills and Behaviours
The Supplier Relationship Manager is required to demonstrate the Skills & Behaviours expected of a Manager (see “Skills & Behaviours in Action”). In particular the position requires:

Delivering Quality Service:
It is critical that supplier performance is optimised which is only achieved through the effective application and management of the contract
Through service excellence become a role model for supplier management and a mentor for other supplier managers across the firm
Demonstrate strong Contract and Supplier management skills with the ability to develop realistic and compelling strategies for communicating the value of supplier management strategies
Ability to work under pressure, managing conflicting requirements whilst meeting client expectations and delivering excellent client service within constrained timelines
Strong project management skills with the ability to develop realistic and comprehensive timetables to ensure that project deadlines are understood, roles and responsibilities are clearly defined and communicated to the stakeholder(s)

Accountability:
Fully accountable at all times for Supplier relationship
Demonstrable contribution to financial targets for the business area
Building Relationships
Proven track-record of building and maintaining effective stakeholder relationships (internal and external)
Ability to influence stakeholders (internal and external) in order to optimise supplier performance
Service ethos and ability to demonstrate discretion, diplomacy and gravitas
Ability to work as part of a team, working closely with the Strategic Sourcing Manager for Technology in order to develop effective Stakeholder relationships

Drive and Resilience:
Ability to sustain a high level of drive and maintain a professional and enthusiastic approach to work even when under duress.
Willingness to work hard to meet demands in key times of pressure and the ability to overcome obstacles in order to ensure business requirements are met and exceeded wherever possible

Problem Solving
Ability to analyse complex issues & challenges including root cause analysis, evaluate options and make recommendations with clear supporting rationale
To make recommendations on and oversee implementation of any improvements, modifications required in order to improve service delivery/performance.
Highly numerate; able to interpret company accounts, financial and management information; able to undertake and present complex financial and other analyses
In particular the position requires:
Strong relationship building and influencing skills
Broad SRM experience with a proven track-record of successful management of supplier relationships within complex corporate environments
Proven track-record of successfully overseeing large, multi-faceted, contracts with evidence of financial benefit delivery, effective contract management and innovation
Literacy – ability to understand and author complex business documents including reports, business cases, terms of reference, change control notes.
Financial Acumen – ability to interpret high volume data analysis to ensure consistency, compliance and value

Qualifications and Experience
Degree qualified (or equivalent) desirable but not essential
Preferably a fully qualified member of applicable national Procurement institute (e.g. CIPS)
Experience in Supplier Relationship Management or equivalent commercial roles, preferably with some experience within the Technology Category.
Experience of managing large outsourced (on-shore and off-shore) technology managed service contracts a significant advantage
Relevant industry experience; Professional Services, Financial Services etc.

Application Closing Date
17th March 2017.

Method of Application
Interested and qualified candidates should send thier CV’s to: info@greatviewltd.com.ng

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