The Bank has reorganized and is developing the Regional Development, Integration and Business Delivery Complex whose major objective is to build regional capabilities and bring responsibility for client activities closer to the regions. Five Regional Development, Integration and Business Delivery hubs have been created, each run by a Director General: Southern Africa, North Africa, West Africa, East Africa, and Central Africa.
THE HIRING DEPARTMENT/COUNTRY OFFICE:
The various country offices fall within one of the five (5) Regions of the Africa Regional Development, Integration and Business Delivery Hubs. The Hub oversees a combination of country and liaison offices, as well as non-presence countries. Under the Directorate General of the Southern Region, the Country Offices of the African Development Bank have been established to strengthen policy dialogue between the Bank, governments and other stakeholders, improve performance of the project portfolio and aid coordination with other development partners.
The Secretary to the Country Manager will work closely with the Country Manager and the Team to provide administrative support. The incumbent of the position will help the Country Manager and the team to make the best use of his time by dealing with secretarial and administrative tasks.
Duties and responsibilities
Under the Supervision of the Sudan Country Manager, the Secretary will perform the following:
WORK FLOW MANAGEMENT
Receive and register all incoming and outgoing documents of the Country Office;
Ensure that documents presented for Country Manager’s signature are complete, exempt of errors, with necessary attachments and background documents;
Draft general or administrative correspondence on own initiative or on the basis of instructions without error and finalize for the Country Manager’s signature;
Verify that outgoing correspondence is presented in accordance with the Bank’s accepted formats and check on probable typographical errors, presentation, completeness and procedural accuracy of all documents submitted to the Country Manager’s for clearance, approval or signature;
Review and classify priority and important correspondences and submit accordingly;
Follow-up and ensure that target dates and deadlines are met using appropriate tracking tools, and that correspondence and queries are responded to in a timely manner;
Channel correspondence for action by the Country Manager or send directly to the concerned unit, if necessary.
COMMUNICATION AND LIAISON
Develop a network with secretariats within the ministries and other partners in order to facilitate and accelerate processing of Bank requests;
Receive visitors and telephone calls with tact and discretion, and act according to the nature and urgency of each, including redirecting to the concerned offices, as appropriate;
Screen Country Manager’s calls/visitors, make appointments for visitors to meet the Country Manager’s or the Manager concerned;
Provide background information to the Country Manager’s for appointments with official visitors and/or staff members;
Relay information between Country Manager and other staff members of the Country Office;
Follow up on work deadlines with the Country Manager;
Schedule weekly team and ad hoc meetings for the Country Manager’s, according to schedules and Country Manager’s agenda for the week;
Arrange time and venue for meetings, collect necessary background materials of meetings needed from the relevant Country Offices/Divisions; remind the Country Manager and other staff members about scheduled meetings.
RECORD KEEPING AND DOCUMENTATION
Maintain a filing system in both hard and soft copies to meet the needs of the Country Office;
Keep a weekly calendar of activities that shows all meetings to be attended by the Country Manager as well as by other staff members. It also includes all external visits to the Country Offices ;
Obtain briefing and background materials for meetings, seminars, workshops, etc. to be attended by the team’s staff, checking their availability and ensuring they have the appropriate briefing files and documents;
Maintain Contact address / Mailing Directory of partners working with the Country Office.
Make travel arrangements for the Country Manager’s including tickets, hotel reservation, etc.;
Assist in preparation of presentations using PowerPoint and other software packages on own initiative or on the basis of instructions;
Perform other office administration tasks (photocopies, emails) when the need arises;
Including desirable skills, knowledge and experience
Hold at least a Bachelor’s degree in Business Management, Commerce, Administration or related discipline;
Training in secretarial Science and/or Administration and Office Management is advantageous;
Have a minimum of four (4) years of relevant and practical experience in administrative and secretarial roles, in similar offices of international Organizations, Development Banks or similar institutions;
Having private sector experience will be an added advantage.
Good knowledge of administration and office support services, including systems and procedures;
Good coordination skills – methodical and self-organized;
Demonstrable commitment to delivering excellent customer service focused reception and administration service;
Good interpersonal, planning and organizational skills;
Ability to think quickly to respond to immediate requests;
Flexibility to adapt, positive attitude towards change, and a constructive and creative approach to problem solving;
Proficiency in the use of standard equipment (computer, fax, scanner, photocopies, etc.);
Effective communication, problem solving, client orientation, team work and operational effectiveness;
Good innovative and creative approaches to activities in order to enhance performance and create added benefits for the clients and the organization;
Ability to communicate effectively (written and oral) in English preferably with a good working knowledge of French;
Competence in the use of standard Microsoft Office applications (Word, Excel, Access, PowerPoint, SAP and/or other integrated document management system).
THIS POSITION DOES NOT ATTRACT INTERNATIONAL TERMS AND CONDITIONS. THE POST HOLDER WILL BE CONSIDERED AS A LOCAL STAFF AND WILL THEREFORE NOT HAVE INTERNATIONAL TERMS AND CONDITIONS OF EMPLOYMENT.
ONLY APPLICANTS WHO ARE NATIONALS OF SUDAN OR ARE NATIONALS OF MEMBER COUNTRIES OF THE BANK WHO ALREADY HAVE A PRE-EXISTING LEGAL RIGHT TO LIVE AND WORK IN SUDAN WILL BE CONSIDERED FOR THIS POSITION. THE BANK DOES NOT SPONSOR OR SUPPORT APPLICATIONS FOR WORK PERMITS AND RELOCATION IN RELATION TO THIS POST.
Should you encounter technical difficulties in submitting your application, please send an email with a precise description of the issue and/or a screenshot showing the problem to: HRDirect@AFDB.ORG.
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