The Network Services Engineer is responsible for proactively performing network fulfilment activities across all network products.
Assists in troubleshooting customer-impacting issues affected by the fulfilment process, diagnose problems and troubleshoots within Data Centre / LAN / WAN / Wireless, or Firewall/Load Balancing/Threat Protection.
Providing design and implementation according to best practices and standards and assisting in deploying and supporting Network services and Security for clients.
Expected Key Results Key Activities:
Network Service Monitoring
Maintain a platform for network service usage; gather monitoring statistics.
Engage in routine preventative procedures and maintenance and monitoring of network security i.e Firewall, switches.
Proactively monitor and report infrastructure capacity including bandwidth, storage Network
Educational Qualifications & Functional Skills
Bachelor’s degree in Computer Science, Computer Engineering, MIS, Electrical Engineering or other technical disciplines
5 years plus experience with Fiber to the Home (FTTH) infrastructure, and experience in construction on the new outside and inside of the plant (OSP/ISP) fibre infrastructure.
Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE
Requires strong knowledge of Cisco routers and switches and of firewalls and web filtering solutions
Keen interest in emerging technologies Cloud, SD-WAN
Good verbal and written communication skills are required for interaction with business users.
Strong problem-solving skills required for technical issue resolution.
Organized and structured work habits
Strong personal time management to coordinate several tasks simultaneously
Ability to confidently communicate with personnel at all levels of the organization.
Extensive technical knowledge deploying and managing network and infrastructure environment
Well organized, articulate and has numerate skills
Knowledge of network hardware configuration and management, including routers, firewalls, switches etc.
Ability to quickly learn, understand and work with new emerging technologies, methodologies and solutions in the cloud/IT technology space
Have an entrepreneurial spirit
Pre-Sales & Post-Sales Management
Project management skills are also desirable
Experience with basic configurations of enterprise or carrier-grade networking equipment such as routers, switches, firewalls, encoders, optics, and Dense Wavelength Division Multiplexing (DWDM)
Working knowledge of health, safety, and environmental protection practices and procedures as they apply to common construction processes
Experience working within a Service Provider the environment on the core network architecture
Experience working within a multi-vendor network environment – Cisco etc
Good experience in incident resolution, requests, changes and problem-solvingactivities delivered to agreed-on SLAs in an enterprise organisation
Extensive experience interacting with clients in both pre-and post-sales capacities
Experience using data to illustrate business conclusions
Experience working in a Service Provider environment and providing technical support to end-customer solutions
Knowledge and understanding of the Nigerian and global Information Technology Industry especially telecommunications.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using the Job Position as the subject of the email.