Job Expectation Summary
The Job Holder will generally be responsible for welcoming and directing customers, visitors and vendors in the most friendly, professional manner.
She will execute all administrative tasks including and not limited to receiving correspondence/emails, receiving, making, and re-directing calls to the highest quality standards
She will be expected to:
Promptly, professionally and courteously receive and assess all incoming telephone calls /inquiries and re-directs said call or message to its appropriate beneficiary.
Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Ensures reception area is kept neat, clean and noiseless.
Collect, sort, distribute, and prepare mail, messages, or courier deliveries.
Perform secretarial functions during meetings.
Requirements and Qualifications
A good University Degree.
2-3 years experience as a front desk officer or customers service representative
Excellent written, verbal and non-verbal communication skills.
Excellent organizational skills
Professional telephone etiquette
Bright, friendly and personable.
Flexible and mature in approach with ability to work unsupervised
Must be a Female.
Proficiency with MS office tools such as Word, Excel and PowerPoint
Courteous and polite in mannerism
Well-groomed, confident and professional.
Attention to detail is key
Method of Application
Interested and qualified candidates should send their CV alongside a detailed Cover Letter to: firstname.lastname@example.org using the Role and Job Location as the subject of the email.
Only qualified applicants will be shortlisted and contacted