After Sales Manager – Lagos – Bosch Group

Responsibilities
Implement and monitor the Bosch Power Tool Division Service Policies in the region Africa West
Discuss plans, to establish & maintain the best After Sales Service for power tools, in each market
Responsible for After Sales Service of the region
Supervise the After Sales Service workshop and network of our appointed sole importers / agents / partners
Conduct regular service audits, develop and implement improvement plans together with partners
Availability to travel regularly to assigned countries.

Competencies and Qualifications
Graduate in Mechanical/Electrical or Service Engineering or equivalent.
Minimum 3 years in electrical services or management experience as national service manager or workshop manager.
Good planning & organizational skills.
Ability to manage multi-cultural work force.
Coaching & training skills, fast decision making.
Target setting & performance monitoring skill.
Thorough technical knowledge on power tools & usage.
Service & commercially oriented.
Fluent in English, French is desirable, German is a plus.

Application Closing Date
27th August, 2015.

Method of Application
Interested and qualified candidates should send detailed CV’s to: careers@ma.bosch.com

Related Job Ads: