Job Summary
The Technology Officer (TO) reports to the CEO and is responsible for establishing the company’s technical vision and leading all aspects of the company’s technology development.
The CTO is the company’s top technology executive, playing an integral role in the company’s strategic direction, development, and future growth.
Job Descriptions
The CTO serves as the company’s Chief Technology Officer and has overall responsibility for the long-range direction of technological planning and development.
He/she establishes, communicates and maintains corporate technology architecture for production technology systems, and ensures that the architecture can support the growing and changing needs of the business.
Responsibilities
Strategy & Planning:
In partnership with the company’s founders, identify opportunities and risks for delivering the company’s services, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success.
Identify technology trends and evolving social behavior that may support or impede the success of the business.
Evaluate and identify appropriate technology platforms for delivering the company’s services.
Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of services.
Participate as a member of the senior management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately and the organization’s resources are used responsibly, particularly in the areas of software development, office networks and computers, and telecommunications.
Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs.
Establish a governance process that meets government, partner, and company expectations for customer information privacy.
Direct development and execution of an enterprise-wide information security plan that protects the confidentiality, integrity, and availability of the company’s data and servers.
Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
Communicate the company’s technology strategy to investors, management, staff, partners, customers, and stakeholders.
Implementation & Deployment:
As a member of the senior management team, participate in the selection and registration of the company’s web site domain names, including any related-but-unused domains that could compromise the integrity of the business.
Establish email service for the company.
Select and set up a software revision control system and repository.
Select and set up web-based internal communications systems, such as a Linkedin, Twitter, Facebook, wiki, blog, chatroom, project management, and bug tracking systems.
Collaborate with the founders and potential customers to develop use cases (or user stories) and specifications that describe the implementation of the company’s services.
As a member of the senior management team, participate in the selection of a graphic designer who will create the company corporate identity and design the web application’s look and feel. Ensure that the graphic designer has sufficient web experience, follows guidelines established in the User Experience design process, and delivers assets that can be easily adapted to web requirements.
Select and manage company staff or outsourced vendors who will implement a design as web pages using CSS and XHTML conforming to web standards.
Select or define the company’s software development methodology.
Establish a specification conformance and testing regimen based on user stories and the User Experience design.
Promulgate coding conventions and documentation standards.
Review current best practices for the selected web framework and establish the initial architecture for the application.
Select and manage company staff or outsourced vendors who will implement the application.
Establish and supervise the software development process, setting short-term objectives and assessing progress as defined by the selected software development methodology.
Conduct code reviews and specification conformance testing as defined by the selected software development methodology.
Establish and supervise a quality assurance process, including integration and system testing.
Select, deploy, and monitor performance profiling tools and procedures.
Review and approve proposed development releases and manage the release process.
Evaluate and select web application hosting providers.
Establish an application deployment process and supervise deployment to staging and production servers.
Monitor application performance and review any application failures in staging or production.
Establish and monitor a web analytics regime that measures site traffic and application usage relative to business goals.
Support the marketing process by providing implementation of technical requirements for Internet marketing and search engine optimization.
As a member of the senior management team, establish a customer service and support process, with particular responsibility for web-based services that implement the support function. Establish a process to integrate customer service and support with the software engineering process to support resolution of customer issues and improve application usability.
Operational Management:
Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices by attending relevant conferences and reading widely (including reading your peers’ blogs!).
Define and communicate company values and standards for acquiring or developing systems, equipment, or software within the company.
Ensure that technology standards and best practices are maintained across the organization.
Share knowledge, mentor, and educate the organization’s investors, management, staff, partners, customers, and stakeholders with regard to the company’s technological vision, opportunities, and challenges.
Ensure company technical problems are resolved in a timely and cost-effective manner.
Develop, track, and control the development and deployment annual operating and capital budgets for purchasing, staffing, and operations.
Supervise recruitment, training, retention, and organization of all development staff in accordance with the company hiring process, personnel policies, and budget requirements.
Establish standards of performance and monitor conformance for staff (through performance review) and vendors (through service level agreements).
Ensure the company’s internal technological processes and customer-facing services comply with community expectations and applicable laws and regulations for privacy, security, and social responsibility.
Promote achievement of the company’s business goals within a context of community collaboration by developing policies for sharing software code, technological innovation, business processes, and other intellectual property.
Contribute to open source software development, standardization of technologies, and evolution of best practices by collaborating with peers outside the company, releasing code, presenting at conferences, and writing for publication (online or offline).
Responsible for profitability and execution of the Tech Services line of business. Including but not limited to In-building & DAS systems, Wi-Fi, RF Engineering, (OEM) Radio Equipment installations and Microwave Backhaul.
Position Requirements
Demonstrated ability to envision web-based services that meet consumer needs or solve business problems.
Must be able to understand in-building wireless network projects, floor plans, site surveys and the fundamentals of testing.
In-depth knowledge of project planning methodologies and best practices.
Vendor relations and negotiation skills and experience.
Network deployment and site build experience.
Program and project management experience.
Experience managing web application development.
Experience with startup companies.
Hands-on experience coding in more than one currently popular web application framework.
Familiar with more than one software development methodology.
Ability to discern user requirements and develop specifications.
Has contributed to one or more open source projects.
Skill with CSS, XHTML, one or more Javascript frameworks, and AJAX.
Knowledge of web standards.
Experience with UNIX system administration and web server configuration.
Knowledge of Internet protocols and RFC standards, database management systems, and control systems.
Familiarity with technical requirements of Internet marketing and search engine optimization.
Familiarity with information security vulnerabilities and risk management.
Familiarity with consumer privacy and payments industry compliance requirements.
Exposure to business theory, business process development, governance processes, management, budgeting, and administrative operations.
Personal Attributes
Proven leadership ability.
Ability to set and manage priorities judiciously.
Excellent written and oral communication skills.
Excellent interpersonal skills.
Ability to articulate ideas to both technical and non-technical audiences.
Exceptionally self-motivated and directed.
Keen attention to detail.
Superior analytical, evaluative, and problem-solving abilities.
Exceptional service orientation.
Ability to motivate in a team-oriented, collaborative environment.
Travel across the country
Sitting for extended periods of time.
Dexterity of hands and fingers (or skill with adaptive devices) to operate a computer keyboard, mouse, and other computing equipment.
Application Closing Date
1st January, 2016.
How to Apply
Interested and qualified candidates should send their Resume to: careers@kiakiagas.com
Disclaimer
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.